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FAQs

Common Queries Answered

Frequently Asked Questions?

ECOG is a scale used to measure a cancer patient’s daily functioning and ability to tolerate treatment.

Yes, some cancer treatments may affect fertility. Patients should discuss fertility preservation before treatment.

Some cancer medicines may be harmful during pregnancy. Treatment decisions require specialist medical guidance.

Yes, availability depends on the product, manufacturer, country rules, and stock status.

No, some products need special handling, cold-chain packaging, or restricted shipping depending on medicine type and destination rules.

GMP means Good Manufacturing Practices, which are quality standards followed during medicine production.

You can contact our team through the website inquiry form, email, phone, or WhatsApp with product details, quantity, and destination country.

A trusted supplier helps ensure genuine products, proper packing, reliable communication, and professional export support.

Yes, packing details can be shared based on the selected product and available stock.

Yes, you can request product details such as brand, composition, strength, manufacturer, packing size, and expiry.

Yes, we can work with importers and distributors for oncology medicine requirements, subject to compliance.

Yes, we may supply to pharmacies and medical distributors depending on order quantity and required documents.

Yes, we can support hospitals and healthcare organizations with oncology medicine requirements.

Selected immunotherapy medicines may be available depending on stock, prescription, and shipping feasibility.

You can contact us through the website inquiry form, email, phone, or WhatsApp with your product name, strength, quantity, and destination country.

Store medicines as mentioned on the label. Some require refrigeration, while others should be stored in a cool, dry place away from sunlight.

Contact your doctor or pharmacist for instructions. Do not take a double dose unless advised.

No, oncology medicines should never be used without medical supervision because they may cause serious side effects.

No, we do not provide medical diagnosis or treatment advice. Please consult a qualified oncologist for medical guidance.

If the requested brand is not available, we may share available alternatives with the same composition, subject to doctor approval.

We try to provide products with the best available expiry. Expiry details can be confirmed before dispatch.

Prices may change based on stock, manufacturer pricing, batch availability, shipping charges, and market conditions.

Bulk order pricing may be available depending on quantity, product type, and stock availability.

Prices may be quoted with or without shipping, depending on the request. Please confirm while asking for a quotation.

Yes, a proforma invoice can be shared after confirming product availability, quantity, price, and shipping details.

Payment methods depend on order type, destination country, and company policy. Details will be shared during quotation.

Yes, most courier and postal shipments can be tracked online using the tracking number provided.

Yes, tracking details are shared after dispatch so customers can monitor shipment movement.

Our team can help provide available shipping details and documents, but customs decisions depend on destination country authorities.

Yes, customs clearance can sometimes delay shipment depending on local regulations and documentation review.

Requirements vary by country. Common documents may include prescription, invoice, packing list, product details, and import approval if required.

Yes, we can assist with standard export documentation such as invoice, packing list, and shipping details.

Yes, tablets and capsules can be shipped to eligible destinations, depending on local import regulations.

Yes, oncology injections can be shipped internationally where allowed, with proper packaging and documentation.

Medicines are packed carefully according to their dosage form, storage requirement, and shipping method.

Some injections, biologics, and specialty cancer medicines may require 2°C to 8°C storage. The requirement depends on the product label.

Yes, cold-chain shipping may be arranged for temperature-sensitive oncology medicines when required.

International delivery time depends on the destination country, courier service, customs process, and shipping method.

Order processing time depends on product availability, payment confirmation, documentation, and shipping arrangement.

Small quantity orders may be possible for selected products, subject to prescription, stock, and shipping feasibility.

A Certificate of Analysis may be available for selected products, depending on manufacturer availability.

Yes, batch number and expiry details can be shared before dispatch or along with shipment documents, depending on the product.

Yes, product images may be shared before dispatch when available, so customers can verify the packaging and details.

You can check the brand name, composition, strength, manufacturer name, batch details, expiry date, and invoice details.

Individual patient requests may be accepted where permitted by law and with required prescription or medical documentation.

Yes, we can support bulk requirements for hospitals, clinics, pharmacies, distributors, and healthcare importers.

We can assist customers from multiple international markets, depending on import rules, documentation requirements, and courier availability.

Yes, we can assist with international supply of oncology medicines, subject to product availability, documentation, and destination country regulations.

Most oncology medicines are prescription-based and should be used only under the guidance of a qualified doctor or oncologist.

Please share the product name, composition, strength, dosage form, quantity, destination country, and any required documents.

Yes, you can send us the medicine name, strength, quantity, and destination country. Our team will check availability and share the quotation.

Yes, we can supply both branded and generic oncology medicines as per customer requirements and product availability.

We supply a wide range of oncology medicines, including cancer tablets, capsules, injections, supportive care medicines, targeted therapy medicines, and chemotherapy products, depending on availability.

Cancer staging describes how far cancer has grown or spread in the body.

Curative treatment aims to completely remove or destroy cancer when medically possible.

Palliative treatment aims to control symptoms, reduce pain, and improve quality of life in advanced cancer.

Neoadjuvant therapy is treatment given before surgery to shrink a tumor or improve treatment outcomes.

Adjuvant therapy is treatment given after surgery or main treatment to reduce the risk of cancer returning.

Maintenance therapy is continued treatment given after initial response to help control cancer for a longer time.

Second-line therapy is used when first-line treatment does not work, stops working, or causes unacceptable side effects.

First-line therapy is the first standard treatment used for a specific cancer type and stage.

Combination therapies may improve treatment response by attacking cancer through different mechanisms.

Acquired resistance means cancer initially responds but later progresses during treatment.

Primary resistance means the cancer does not respond to a treatment from the beginning.

Treatment resistance happens when cancer stops responding to a medicine that was previously working.

Anti-angiogenic therapy blocks the blood supply that tumors need for growth.

PARP inhibitors are targeted medicines used in certain cancers with DNA repair defects, such as some BRCA-mutated cancers.

Checkpoint inhibitors are immunotherapy medicines that help the immune system detect and attack cancer cells.

A tyrosine kinase inhibitor, or TKI, blocks enzymes that help cancer cells grow and divide.

Biosimilars are highly similar versions of approved biological medicines and may offer more affordable treatment options.

Monoclonal antibodies are lab-made proteins designed to target specific cancer cells or immune pathways.

Biological therapy uses substances made from living organisms or immune system components to treat cancer.

Hormonal therapy blocks or lowers hormones that help certain cancers grow, such as breast or prostate cancer.

Chemotherapy uses medicines to kill or slow the growth of rapidly dividing cancer cells.

Immunotherapy helps the body’s immune system recognize and attack cancer cells more effectively.

Targeted therapy is a cancer treatment that blocks specific molecules, genes, or pathways involved in cancer growth and spread.

Mutation testing helps identify specific gene changes in cancer cells, which may guide the use of targeted therapy or immunotherapy.

Biomarkers are biological signs, such as proteins or gene mutations, that help doctors understand cancer behavior and choose suitable treatment.

Personalized cancer treatment means selecting medicines based on cancer type, stage, genetic mutations, biomarkers, and the patient’s health condition.

Cancer medicines can affect healthy cells, immunity, blood counts, liver, kidney, and other body systems. A doctor monitors safety and treatment response.

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